The Attuned Workforce: Optimizing Staff Resilience Under Stress to Achieve Improved Teamwork and Enhanced Outcomes for the Persons Served


Frank Picone, LCSW – 3 CEU’s

9:30 to 12:30

February 10, 2022

A live interactive training using the Zoom Pro platform

Price per person $95

Registering a group? Call or email for our group discount


Through lecture, discussion, role play, small group activities, and videos this training will provide a detailed and experiential understanding of the essential components needed to create a chronic stress attuned workforce and work environment.  When we teach our staff how to be well regulated emotionally, they attain optimal brain states for critical thinking, emotional intelligence, collaboration with other staff and the individuals with whom they work. In these better brain states we achieve better outcomes for the people we serve.  Key concepts include:

  • Understanding the impact of chronic stress on our bodies, brains, and the lens through which we see the world
  • Using the above knowledge to effectively manage our emotions, practice self-care and work effectively with others experiencing chronic stress to better manage their emotions and regulate and mitigate the negative impact of chronic stress on them

Training Objectives:

participants will be able to:

1. Define attunement
2. Identify 3 benefits of an attuned workforce
3. Describe the difference between single event stressors and chronic stressors on our brains and body
4. Describe 3 effects on the brain or body of chronic stress
5. Identify 3 self-care practices you do or intend to do.
6. Define Emotional Regulation.
7. Identify the 4 colors/zones of the “Zones of Regulation model”
8. Identify the 3 components of the Adult Reset strategy plans.
9. Identify the 6 components of the Youth Reset Strategy Plan
10. Describe 5 stress management strategies discussed in this training
11. Share at least 5 of the 12 de-escalation strategies shared in this training


9:30 Introductions and Intentions for the day
9:40 Define “Attunement”
9:50 Empathy in the Workplace video
10:15 The Attuned Mindset shift “from and to”
10:30 The benefits of an Attuned Workforce
11:00  How stress affects us
11:15  Steps for attaining an attuned workforce
11:30  10 self-care tips 
11:45   Emotional regulation and reset strategy plans
12:00  NHA Coaching Model and 12 De-escalation strategies
12:20 Debriefing and closing

CEU Hours: 

This event is co-sponsored by Bryn Mawr College Graduate School of Social Work and Social Research (GSSWSR) for a maximum of 3 credit hours. Bryn Mawr College GSSWSR, as a CSWE accredited School of Social Work, is a pre-approved provider of continuing education for Social Workers, professional counselors, and marriage and family therapists in Pennsylvania and many other states.

About the Speaker: Frank Picone, LCSW

Frank Picone earned his Masters of Social Work from the School of Social Work at Rutgers University. Mr. Picone is a Licensed Clinical Social Worker, Advanced Trainer in the Nurtured Heart Approach as well as a certified School Social Worker.


 For the past 30 years, Mr. Picone has worked in a variety of settings and roles including in community mental health   centers as a crisis screener and primary therapist, in a family service office as a family therapist and in residential   treatment  settings serving traumatized youth as therapist, clinical and administrative director.   For the past 20 years as   Founder and Director of “Positive Culture Change” he has provided clinical and staff development consultation and   training to Juvenile Justice Facilities, residential treatment programs and school systems throughout the country focusing   on work with traumatized and at-risk youth.

Mr. Picone is also an instructor for the Rutgers University. He is currently the Chief Training Officer at the CTARI Institute and the Center for Great Expectations. For more information please visit Frank’s website at 

Procedure: After registration, you will be sent a confirmation, and a receipt of payment. A few days before the training you will receive a packet containing instructions for logging on to the Zoom session, handouts, and the requirements for your certificate and CEU’s (if applicable)

Cancellations and Refunds: Canceling your registration must be done by email ( prior to five business days from the training date. If you have paid the fee, you will receive a refund or credit (your choice). If you fail to cancel prior to five business days and have paid, you or your agency will forfeit the fee. If you fail to cancel prior to five business days from the training date and have not paid, you or your agency will be billed for the full fee. Thank you.

Sorry, this event is expired and no longer available.

Event Details

  • February 10, 2022 9:30 am   -   12:30 pm
Share This Event