The Crisis Cycle: Restoring Calm When Adults and Youth are Escalated


Frank Picone, LCSW – 3 CEU’s

9:30 to 12:30

May 16, 2023

A live interactive training using the Zoom Pro platform

Price per person $89


When people become emotionally escalated and highly stressed the chance for damaged relationships and danger grows. This training will introduce the crisis cycle to use as a tool to identify pre-crisis, crisis and post crisis and their associated warning signs. The training is designed to assist staff to use effective attuned strategies to restore calm and safely prevent escalation. The techniques are applicable to crisis situations in a treatment environment, the workplace, or at home.

Training Objectives:

Participants will:

• Understanding the components of a well-regulated environment.
• Recognize the early warning signs of an impending crisis.
• Identify strategies for de-escalating youth or adults and gaining cooperation.
• In role play, apply strategies relevant to early warning signs of an impending crisis, de-escalating youth and gaining cooperation
• Understand how behavior is affected as a result of the brain’s development and response to experiences in the environment, including traumatic experiences.
• Be able to name two components of a well-regulated environment.
• Name the three stages of the crisis cycle.
• List three interventions one can use in pre-crisis stage.


9:30 Introductions and overview
9:40 Calm brain states at work
9:50 Cultural influences that affect us
10:00 4 components of any environment
10:15 What you can control
10:30 Regulation strategies for staff
11:00 The crisis Cycle
11:10 Pre-crisis interventions
11:40 Crisis interventions
12:00 Post Crisis interventions
12:15 Debriefing
12:20 Q & A
12:30 Ends

CEU Hours:

This event is co-sponsored by Bryn Mawr College Graduate School of Social Work and Social Research (GSSWSR) for a maximum of 3 credit hours. Bryn Mawr College GSSWSR, as a CSWE accredited School of Social Work, is a pre-approved provider of continuing education for Social Workers, professional counselors, and marriage and family therapists in Pennsylvania and many other states.

About the Trainer:

Frank Picone earned his Masters of Social Work from the School of Social Work at Rutgers University. Mr. Picone is a Licensed Clinical Social Worker, Advanced Trainer in the Nurtured Heart Approach as well as a certified School Social Worker.

For the past 30 years, Mr. Picone has worked in a variety of settings and roles including in community mental health centers as a crisis screener and primary therapist, in a family service office as a family therapist and in residential treatment settings serving traumatized youth as therapist, clinical and administrative director.   For the past 20 years as Founder and Director of “Positive Culture Change” he has provided clinical and staff development consultation and training to Juvenile Justice Facilities, residential treatment programs and school systems throughout the country focusing on work with traumatized and at-risk youth.  

Mr. Picone is also an instructor for the Rutgers University. He is currently the Chief Training Officer at the CTARI Institute and the Center for Great Expectations. For more information please visit Frank’s website at 


After registration, you will be sent a confirmation, and a receipt of payment. A few days before the training you will receive a packet containing instructions for logging on to the Zoom session, handouts, and the requirements for your certificate and CEU’s (if applicable)

Cancellations and Refunds:

Canceling your registration must be done by email ( prior to five business days from the training date. If you have paid the fee, you will receive a refund or credit (your choice). If you fail to cancel prior to five business days and have paid, you or your agency will forfeit the fee. If you fail to cancel prior to five business days from the training date and have not paid, you or your agency will be billed for the full fee. Thank you.

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Event Details

  • May 16, 2023 9:30 am   -   12:30 pm
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